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All for One and One for All
The Success Series: Managing Teams
Introduction
Increasing real estate firms are allowing agents within their company to form teams. This introduces a new dimension of communication that is crucial to the brokerage company's success. This 5 Point Plan, which is taken from The Success Series, will help you understand team building phases, team components, tips on listening to the team and different methods for team meetings.
1. Segments of team building: These four stages are: Unification, Imagineering, Standardization and Achievement. During unification the team must come together and begin to get a feeling for one another. There can be discussions, arguments, disagreements, personal expressions of likes and dislikes and even the forming of friendly alliances between team members. Imagineering is the stage when the group whose members are now comfortable with each other, begin the hard work of brainstorming, setting goals and dividing up the tasks. Standardization is where standards are established so that everyone feels confident with their assignment and members know what is expected of them. Achievement is performance where ability creates results and is measured.
2. Successful team components: Identifying to see if the characteristics of a successful team is present namely: a supportive team culture; trust and respect; successful planning mechanisms; high levels of communication; positive attitudes; understanding the vision; shared purpose; well defined method for achieving goals; a service orientation; high quality productivity; an effective plan for implementation; quality control measures; a recognizable teamwork process; continuous learning commitment; teamwork skills; core competencies; and a supportive infrastructure.
3. Listening to the team: During a highly charged emotional presentation of our own agenda, it is common to stop listening to the teams. Obviously there's a great deal more to being an effective leader than merely being "in charge." Ask yourself whether you: Pay attention to who is talking; Replay conversations afterwards; Are you improving as a listener; Seek feedback from all team members.
4. Face-to-face meeting: Personal contact provides the opportunity for discussion rather than just presentation of proposals. It creates a personal connection which is more likely to lead to greater productivity and increased morale. Choose the best time for the meeting; imagine how the issues will look from the other person's point of view; make suggestions that are fair and realistic; show the decision-makers that there is widespread support for your proposal;
5. Electronic meetings: More and more we need to learn how to participate in electronic meetings. The media could include audio, video, online chat, webinars and instant messaging. The advantages of electronic over the face-to-face meetings are that persons not located at the same physical location can participate; there is usually a higher probability for busy people to participate and there is less waste of valuable time before, during and after meeting.
In Closing
Helping teams increase their productivity is a process and this process starts with communication. Understand each member; how they differ, what makes them tick and what they need to succeed.
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Articles in The Success Series
Go the Distance
The Power of Perseverance
The Chess Game of Life
Business Planning Made Simple
Jumpstart your Engine
Improving Personal Productivity
Albert Einstein
Creative Problem Solving
Clockstoppers
Managing Time More Effectively
The Buck Stops Here
Effective Delegation
Conquering the Butterfly
Mastering the Art of Public Speaking
To Meet, or Not to Meet
Conducting Effective Meetings
The Power of One.More
Appointing an Assistant
All for One and One for All
Managing Teams
Bridge Over Troubled Water
Cross-Cultural Communications
The Art of Diplomacy
Delivering Negative Messages
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